Specifically, EVNHANOI has reduced electricity prices and electricity bills for more than 2.4 million customers using electricity for living purposes in the city, with a total amount of more than 249.7 billion VND.

In addition, the corporation has reviewed and reduced electricity prices for 163 tourist accommodation establishments affected by the COVID-19 pandemic, equivalent to nearly VND 40.6 billion; reduce electricity prices and electricity bills for medical centers focusing on COVID-19 prevention and control eligible for exemption or reduction of electricity prices and electricity bills at two levels of 20% and 100%, with a total amount of more than 26,3 billion VND.

Besides, the corporation also reduced nearly 13 billion VND for other electricity retailers.

According to Mr. Le Anh Duong - Deputy General Director of EVNHANOI, over the past time, the Corporation and its member units have made a public listing of policies to support electricity price reduction and electricity bill reduction phase 3 & 4 at the transaction locations, websites of corporations and units. In addition, the Corporation also reports to the People's Committee of the province/city; at the same time, closely coordinate with local authorities to review and correct information about customers who are supported to reduce electricity prices and electricity bills; guide customers on the order and procedures to perform timely, fully, in accordance with regulations, to the right subjects...

Besides, to prevent the COVID-19 pandemic, EVNHANOI recommends that customers use online payment methods. EVNHANOI's representative shared that this unit has now cooperated with banks and payment intermediaries, e-wallets licensed by the State Bank of Vietnam to facilitate customers to pay electricity bills everytime and everywhere.

Accordingly, with the method of making non-cash electricity bill payments, customers have many options: mobile banking, Internet banking, e-wallets, online payment on website evnhanoi.vn, EVNHANOI app, Zalopay ... and especially payment by automatic debit deduction. This is a fast, safe and convenient form of payment, used by many customers in the city.