An Ipsos MORI survey of over 2,000 UK respondents showed that almost four fifths of people (78 per cent) claim to understand how to use their heating controls. However, many of these respondents turn out to be using their heating controls incorrectly. Of those who thought they understood how to operate their heating controls:

• MYTH 1: Turn the heating up when it’s cold outside. Half (52 per cent) turn the thermostat up when it’s cold outside. A home shouldn’t need this as the thermostat is there to maintain the home temperature whatever the weather.

• MYTH 2: Turn up the thermostat to heat the room quicker. Over a third (35 per cent) turn their room thermostat up when they want the room to heat up quicker. This does not help a room become warmer any quicker and only heats the home to a warmer temperature.

• MYTH 3: Leave the heating on low constantly. Thirty-eight per cent think it is more energy efficient to leave the heating turned on at a low temperature constantly, rather than turn it on and off. This means these homes are heated when no-one is there to benefit and then the home is too cold when people are in the home.

• MYTH 4: Hot water runs out if you stop feeding the tank. Nearly a third (31 per cent) leave their water heating on all the time to make sure they never run out, which could be costing far more on their energy bills than necessary.

• MYTH 5: Keep electric storage heaters on all the time. Our research also found that few people with electric storage heaters fully understand how they work (only 38%). This means that households with electric heating could be paying through the nose by not taking advantage of cheaper night rate electricity.

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